Read Reviews For Top Rated Dealer, Auto XChange, In Honolulu, HI

What an AMAZING experience shopping with the AutoXchange! John Cron welcomed us from the very beginning and showed us all the different features of the car we were interested in. He was very explanatory and helped us through the process of purchasing our vehicle. I highly recommend this dealership and if you are in search of a vehicle, go see John ! Mahalo for your help !

Loved the staff there drove off the lot the same day I went in working with john made buying a car fun and easy definitely will be going back

I was able to drive off the lot SAME day! Me and my partner left with big smiles thanks to John, NG, and Shaun. They really tried their best to make sure we were satisfied. Shout out to John for taking the time to drive us in the most intense traffic all the way to Waipahu and back to town. Mahalo nui !!

Purchased a 2018 BMW 330i from salesman Shaun early July 2023. I got a price within my budget and in record time. There were a few issues (i.e., cracked front windshield, replace tint, passenger air bag sensor, coolant reservoir and sensor) that needed to be taken care of, at no extra charge. John Cron, was so kind to assist me in getting those issues scheduled for repair and provided me with a loaner too. He was very patient, understanding and kept me informed throughout the process. Repairs were completed within a week’s time. I will be recommending friends and family to Auto XChange.

We bought a used 2017 Tesla Model X 75D from AutoXchange with the assistance of Robert Krieger and John Cron at the Kalakaua dealership. They took my trade-in for a little less than it was worth and with the Tesla asked for a little more than it was worth however, that is the universal used car experience! On a positive note: discovered defects (driver door & monitor screen) were repaired at no additional cost and additional post-sale concern (defective mobile charger) was also replaced at no cost. Both Robert & John acted honorably throughout the extremely slow, but thorough maintenance & repair process - providing a loaner however, it would have been even better if the vehicle had been serviced prior to being advertised for sale, as these were known defects. I would, however, work with both Robert & John again and feel like they are honorable (used car sales) men - from my personal experience, plus a strong reason to buy from AutoXchange. I would purchase through them again!

I just wanted to express my Thanks!, to NG, and Josh for such a great car-buying experience at Auto X Change. Initially speaking with Josh whose professionalism, thorough knowledge, and patience in understanding my automobile needs. Once I decided on a vehicle of my choice Josh and I took a test drive where Josh fully explained the history of the car to me, including but not limited to performance, cost, availability and financing. I was sold on the vehicle after the test drive and speak with Josh. I was introduced to NG then to discuss financing. I again was pleasantly impressed with how NG, Josh, and the staff at Auto X Change have a uniform approach to customer satisfaction. NG provided financing options and was genuine in confirming my absolute satisfaction with the vehicle I chose. NG communicated the full lifestyle of the financing process and was transparent about what to expect. I made the purchase and was extremely impressed with my buying experience at Auto X Change. Kevin

I bought my first car in Hawaii. Charles is awesome staff I’ve ever met. He is friendly, kindly and he did really good job for me. And also car is really excellent condition. Totally recommend Auto exchange Nimiz branch. Thank you so much for everything, Charles.

I just went with my sister to help her to look for a new car. She took me to Auto XChange website and saw a car she wanted. She put in a request and contacted Ryan Shinjo. Amazing! The service she received from Ryan was awesome. If I knew the process would be that smooth I would have rather come to purchase my car at Auto XChange. I recently purchased a car and it took so long, I had to make sure I was off from work that day. After experiencing with her the service from Ryan, I would recommend my friends and family to Auto XChange and to see Ryan Shinjo!

Had a great experience with autoXchange they helped me find my dream car . Ryan was great he didn’t give up on me & had me driving my new 2019 Benz out the lot in no time . NG was a great help too Thank u so much guys

I want to say BIG Mahalos to Ryan Shinjo at AutoXchange. He made my car buying experience very pleasant and a breeze! He was helpful and attentive from my first phone call to my actual visit, all with a great smile all the time. I will definitely buy another car from AutoXchange Hawaii. 🤙

At first when you walk into the show room, it's very intimidating because of all the beautiful cars that you know it's not in your budget. I set down with Shaun and explained my situation that I was in so I wouldn't waste his time. Shaun looked at me with a smile and replied, will find something in your budget? Next thing i know, I'm driving away with a beautiful Range Rover Evoque... I have dealt with my share of car dealers in the past, and I have never been treated like family until today. Mahalo! Auto XChange...

Never really write reviews but I had to do for Auto Xchange just cause this was one of the realist dealers i have ever worked with. They did everything to get me the right car with the right payments. My salesman Edward was very friendly and helpful through my whole experience with them.